CLEAN and Aberdeen join Infinite Textiles Scheme

First laundries accredited to TSA’s innovative initiative, launched in collaboration with UK Hospitality

Aberdeen Laundry Services and CLEAN Linen Services have become the first commercial laundry organisations to be accredited to the TSA’s Infinite Textiles Scheme, with many more laundries in the pipeline.  It’s part of a  massive step forward for the industry’s environmental aspirations.  As Steven Burnett, group marketing & stakeholder communications manager at Aberdeen Laundry Services says, “Sustainability for us is not a badge – it’s in the DNA of how we operate.” 

The Infinite Textiles Scheme is about extending the life of textiles, by looking after them, and then reusing, repurposing and recycling them once they reach ‘end of life’.  Currently over 6,000 tonnes of hospitality textiles are lost each year, either being sent to waste, unaccounted for or sold as rags and ending up in landfill.  The scheme aims to put a stop to that and, ultimately, it could become the largest laundry industry textile recycling project in the world, keeping textiles in use for longer. Instead of the majority of items like sheets and towels being turned into rags that end up in landfill after one more use, the scheme enables  a second life, potentially saving tens of thousands of tonnes of carbon and billions of litres of water every year.

TSA teamed up with UKHospitality to launch the scheme, which sees commercial laundries partnering with their customers to recycle end of life linens not only from the hospitality industry, but also healthcare and leisure.  

Chris Bell is head of safety, sustainability, and environment  at CLEAN Linen Services.  He says, “This certification is a big step forward for us. Infinite Textiles is all about reducing textile waste and driving circularity in the laundry sector – values that align perfectly with our sustainability goals.”

Under the scheme, accredited laundries are audited to ensure they and their customers look after linens and handle end-of-life textiles responsibly, by sorting them for reuse, repurposing or recycling.  The textiles are then sent to TSA-approved receivers, such as charities, recyclers, or aggregators, who guarantee responsible handling.  “The process of becoming certified was thorough, and rightly so,” says Chris. “It made us take a close look at how we manage textiles throughout their lifecycle. It challenged us to improve, to collaborate, and to think differently. And that’s exactly what we did.”

With the intensifying focus on sustainability, it will be increasingly important for businesses to prove their green credentials through schemes like Infinite Textiles  “Achieving this standard provides external validation of the progress Aberdeen Laundry Services has made to date,” says Steven.  “It demonstrates the responsibility we feel toward our clients, our community, and the environment.” 

Chris believes the scheme will also help laundries grow their business.  “For our customers, this means even greater confidence in CLEAN,” he says.  “It means knowing the textiles we supply and launder are part of a system designed to minimise waste, extend product life, and support a more sustainable future. It’s not just good for the planet—it’s good for business too.” 

“We’re excited to be part of this movement and proud to be helping set a new standard in our industry,” says Chris.

Currently there is a shortage of end-of-life recycling facilities for textiles in the UK that can meet the TSA’s criteria and handle the volume that the Infinite Textiles Scheme will create.  TSA is working with DEFRA and Innovate UK to locate companies who can become certified receivers under the scheme.  “The textiles from our industry are perfect for fibre-to-fibre recycling, but often they are sold on as rags,” says David Stevens, CEO of the TSA.  “This is because, currently, laundries get more from rags than if they were to recycle the linen via our Infinite Textile Scheme. Unfortunately, as the rags are not hemmed, they cannot be washed and used again, hence they end up in landfill after only one more use. 

“Aberdeen Laundry Services and CLEAN are two of the first laundries to be certified and there are many more in the pipeline. We expect most members to become certified during the next two years, showing what can be done to help our industry become greener and reach Carbon Net Zero.” 

To find out more about the TSA’s Infinite Textiles Scheme, visit tsa-uk.org

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

Two sectors, one table: laundries and hotels come together at Hospitality Roundtable

TSA’s annual event continues fostering collaboration between the laundry and hotel sectors

Hotel occupancy is up while laundry volumes are down, but the future looks good. That was a hot take at The Textile Services Association’s (TSA) second Hospitality Roundtable, which took place on the 16th September at the Hampton By Hilton on Waterloo Road, London. The meeting was chaired by TSA’s CEO David Stevens and attended by representatives from multiple hotel chains and commercial laundry operations. Held annually, the meeting continues to bring together laundries and hotel groups, opening the door to further collaboration and fostering the partnership between two co-dependent sectors.

“Face-to-face meetings like this are crucial in really understanding the current state-of-play,” says David Stevens. “Talking about the issues is the first step. It is always great when we find new ideas and collective solutions.”

There was one notable takeaway regarding the hospitality growth forecast: hotels are currently more buoyant than laundries. This is partially due to rises in occupancy across the various chains in attendance, while laundry volumes remain notably down.

Managing linen loss was another key topic. This forms the backbone of the TSA’s Infinite Textiles Scheme, for which resources such as the association’s Pasha The Pillowcase animation have been produced. Recognising the value of the film’s messaging, it was agreed that evolving Pasha into a series of TikTok style shorts could help further its reach. The TSA presented the Infinite Textile Scheme accreditation and reported that the first two laundries have been certified with many more in the pipeline. In connection to this scheme and sustainability more broadly, the TSA also discussed its work with Innovate UK in creating  a map of all the available recycling routes for linen.  They are also working with Innovate to help the laundry industry decarbonise and in doing so improve the scope 3 emissions for hotels.

“Sustainability is at the top of both sectors’ agendas. Events like the Roundtable provide a space where we can come together to discuss these and any other issues we are facing – and hopefully come up with solutions,” says David.

In light of this, a discussion on the balance between sustainability, service and price closed the meeting. The importance of service and flexibility was at the heart of the conversation, along with a shared desire to continue strengthening the partnership between both the hotel and laundry sectors.

“While it is unfortunate laundry volumes are currently down, the fact the hotel industry is experiencing growth is good for the laundry sector, too. We need them and they need us,” says David. “These meetings are a very positive process.”

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

Laundry Cost Index: 2025/2026 FYQ2