TSA welcomes new CCA and applauds laundry industry’s sustainability achievements

Registered laundries can save over £60,000 per year – AND help protect the environment

The Textile Services Association (TSA) has welcomed the new Climate Change Agreement (CCA), which comes into force in 2026. Like its predecessor, the new CCA scheme offers significant discounts on the Climate Change Levy (CCLevy) – for a typical laundry, this can amount to savings of up to 20% on its energy costs. The discounts are based on the site’s success in meeting energy and carbon reduction targets.

Laundries who are already in the CCA scheme and undertaking the eligible process will be automatically transferred to the new one, which started on 1st January 2026, at no extra cost. However, there’s only a short window for those new to the scheme to sign up – they have until August 2026 to enter the first new entrant window, by which time applications must be processed.

The Environment Agency administers the CCA scheme on behalf of the Department for Energy Security and Net Zero (DESNZ), working with trade associations (like the TSA) who run the scheme within their sector. The umbrella agreement held by the TSA is open to both members and non-members, with members receiving a 50% discount on the CCA fees. Typical savings for laundries in the scheme range from over £9,000 per year for micro sites to over £60,000 per year on average for large laundries.

TSA appointed Jacobs, a consultancy company specialising in CCA compliance, to administer the scheme on its behalf.  Jacobs can offer advice and guidance to companies wanting to join.  The association also runs training webinars, in partnership with Jacobs, to help laundries get the best results from the scheme. 

The TSA is urging any companies thinking of joining the 2026 scheme to act quickly and contact the Jacobs CCA helpline team, on 0161 235 2498 or by email at cclevy@jacobs.com.

“We believe that being part of the CCA scheme is the right choice for every UK commercial laundry,” says Emma Kiviniemi Wilson, the TSA’s managing director.  “It is helping us to build a more sustainable industry, and it’s giving laundries significant cost savings.  That’s why over 140 laundry sites are already signed up to the scheme.”

The TSA joined the CCA scheme back in 2010 and since then the laundry industry has made huge strides forward in reducing energy consumption and carbon emissions, as confirmed in the sector’s biennial report results. Since the most recent scheme began, in 2013, over 115 operators, covering more than 140 sites, have been part of the TSA’s CCA agreement. Over this period, the sector has exceeded the majority of government‑set energy reduction targets, collectively saving more than £39 million on electricity and gas bills.

Siobhán Gibbons, Jacobs operations director, says, “The TSA continues to demonstrate an exceptional level of engagement and ambition when it comes to energy efficiency and carbon reduction. TSA members have consistently shown that they are not only meeting the requirements of the CCA scheme but actively pushing beyond them. It is a powerful example of a sector taking real ownership of its responsibilities and working collectively to raise standards and drive long‑term decarbonisation.”

“The figures are truly inspiring,” says Kiviniemi Wilson.  “However, we can’t rest on our laurels – that’s why it’s important for laundries to sign up for the new CCA scheme.”

For the 2026 CCA scheme, the TSA and Jacobs have been working with the Environment Agency to agree targets which are both practically viable and ambitious.  The targets agreed are set at a 6.5% reduction by the end of 2026, 9.75% by the end of 2028, and 13% by the end of 2030, the current scheme then ends in March 2033.  The reduction targets are relative against a 2022 baseline– and apply to individual sites, as opposed to site groupings. 

For more information about the CCA scheme for the laundry industry contact the Jacobs CCA helpline team directly, on 0161 235 2498 or by email at cclevy@jacobs.com.    

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

Find Your Local Laundry Open Week Event and Book Your Place

Organised by members of the TSA across the UK, alongside partners throughout Europe, The Laundry Open Week is a collaborative initiative inviting the public to discover the commercial laundry industry. The week highlights the diversity of roles within the sector and offers a valuable opportunity for students, seasonal workers and job seekers to explore current vacancies ahead of the busy summer period.

Below, you can view which laundries are opening their doors, along with the dates, times and booking details for each event. Select a site to find out more and secure your place.

Find a Participating Laundry Near You and Book Your Place

Each participating laundry site is shown on the interactive map below, together with the date and time of their open day and details on how to book. The sites are listed in order of location from north to south across the UK for ease of reference. If you would like any further information about a specific opening, please contact the laundry directly using the details provided.

  • Aberdeen Laundry Services, 1 Balloch Road, Keith AB55 5HL
    Date: 20/03/2026
    Time: 9.30am and 1.30pm
    How to book: email marketing@aberdeenls.co.uk

  • Aberdeen Laundry Services, Spires Business Unit, Unit 1 Mugiemoss Road, Bucksburn, Aberdeen AB21 9NY
    Date: 18/03/2026
    Time: 9.30am and 1.30pm
    How to book: email marketing@aberdeenls.co.uk

  • Fisher Services Ltd, Ruthvenfield Ave, Perth PH1 3UF
    Date: 19/03/2026
    Time: 11am-1pm. Tours at 11.30am & 12.30pm
    How to book: email laundryopenday@fisherservices.co.uk

  • Fisher Services Ltd, 18 Palacecraig St, Coatbridge ML5 4RY
    Date: 18/03/2026
    Time: 11am and 1pm
    How to book: email laundryopenday@fisherservices.co.uk

  • Aberdeen Laundry Services, 32 Carron Place, East Kilbride, Glasgow G75 0YL
    Date: 16/03/2026
    Time: 9.30am and 1.30pm
    How to book: email marketing@aberdeenls.co.uk

  • Fisher Services Ltd, Prestonhall Ind Est, Cupar KY15 4RD
    Date: 19/03/2026
    Time: 10am and 3pm tours
    How to book: email laundryopenday@fisherservices.co.uk

  • Fisher Services Ltd, 21 Joseph Noble Rd, Workington CA14 4JX
    Date: 17/03/2026
    Time: 11am-12pm
    How to book: email laundryopenday@fisherservices.co.uk

  • Fisher Services Ltd, Unit 5, The Warehouse Lochside Industrial Estate, Irongray Rd, Dumfries DG2 0JE
    Date: 18/03/2026
    Time: 10am and 3pm tours
    How to book: email laundryopenday@fisherservices.co.uk

  • Fisher Services Ltd, 19 High Flatworth, North Shields NE29 7UT
    Date: 19/03/2026
    Time: 9.30am and 2.30pm
    How to book: email laundryopenday@fisherservices.co.uk

  • Micronclean, Holly Road, Skegness PE25 3AX
    Date: 17/03/2026
    Time: 10.30am-12.30pm
    How to book: reserve your place here

  • County Textile Services, Units 2 & 3, Avenue One, Station Lane, Witney, OX28 4XZ
    Date: 19/03/2026
    Time: 9am-4pm
    How to book: call: 01993 709987 or email: hr@countytextiles.com

  • CLEAN, Paragon House, 212 Hatherley Rd, Cheltenham GL51 6EU
    Date: 17/03/2026
    Time: 10am
    How to book: email recruitment@cleanservices.co.uk

  • CLEAN, 40 Glebeland Rd, Camberley GU15 3DB
    Date: 18/03/2026
    Time: 10am
    How to book: email recruitment@cleanservices.co.uk

  • CLEAN, 1 Copse Road, Lufton Trading Estate, Lufton, Yeovil BA22 8RN
    Date: 17/03/2026
    Time: 10am
    How to book: email recruitment@cleanservices.co.uk

If you have any questions about The Laundry Open Week or would like further information, please contact the TSA team directly and we will be pleased to assist (events@tsa-uk.org or 020 3151 5600).

We look forward to hearing about the success of the open days across the UK and are excited for members of the public to gain a greater insight into our industry. This initiative provides a valuable opportunity to showcase the important work carried out by commercial laundries and the wide range of careers available within the sector.

Former M&S sustainable director to deliver keynote address at TSA Sustainability Summit

Event aims to show laundries how to maintain momentum and achieve measurable outcomes

Double Tree by Hilton, Wokingham, 22 April 2026, 9.30am – 3.45pm

The TSA’s Sustainability Summit 2026 will give delegates insight into what comes next for the laundry industry in terms of sustainability. The focus will be on helping laundries accelerate their progress through practical strategies, credible data and real-world solutions.

A highlight of the day will be the presentation by sustainability leader Mike Barry, the co-founder of the Planeatary Alliance and former director of sustainable business for Marks and Spencer. He’ll cover areas such as practical leadership behaviours, decision-making principles, business strategies to accelerate sustainability progress, and how to translate commitments into meaningful outcomes.

Another key session will explore how laundries can maximise the benefits of the new Climate Change Agreement and claim their share of the £40million tax rebate.

“We’ve carefully curated the Summit to give laundries both insight and the tools that can help enhance their sustainability measures,” says the TSA’s managing director Emma Kiviniemi Wilson. “We know that as an industry we are performing well in terms of the journey to net zero –we need to understand the next steps so that we can continue the good work.”

Other presentations will examine de-carbonising laundries, carbon footprinting, and an overview of the industry’s journey to net zero. Dr Kelly Manders from the Strategy Team (Future of Gas), Cadent, will examine a crucial area here, looking at how low-carbon gasses, such as hydrogen, may offer practical, cost-effective replacements to natural gas.  Meanwhile Innovate UK will explore cross-sector technologies for the laundry industry to optimise thermal energy. The Summit will also hear from suppliers offering innovations available to the sector right now. 

The day culminates with a special session called ‘start tomorrow’, a series of intensive ten-minute segments, each focusing on practical actions laundries can implement immediately across various parts of the business, from logistics to machinery.

During the Summit there will be various networking opportunities, including coffee breaks and a buffet lunch. In addition, on 21 April, the evening before the Summit, TSA has organised an informal buffet dinner for those staying at the hotel. (During the day on 21 April the TSA will have hosted a Safety Summit at the same venue).

Tickets for the Sustainability Summit cost £120 +VAT per person for TSA members and £240 +VAT for non-members. For more information and to book a place click here.

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

The TSA gears up for Laundry Open Week 2026

Show your community the great career opportunities the laundry industry offers

The Textiles Services Association is preparing for this year’s Laundry Open Week and is urging members to participate to showcase to the next generation of employees the great career opportunities the industry offers.

Laundry Open Week is an initiative launched by the TSA and its sibling organisations throughout Europe. It aims to encourage recruitment into the industry by giving potential employees an overview of commercial laundries, showcase the work they do and highlight the variety of opportunities available. 59 companies from six countries took part in 2025, with 640 potential employees visiting 113 sites. Here in the UK four companies hosted open days at ten sites, with over 100 visitors learning more about the career opportunities the sector offers.

The feedback was overwhelmingly positive, and even better, companies confirmed that the initiative directly led to new recruits joining their teams.

2026’s events will take place on the week of 16th – 20th March, with five companies already committed to welcoming guests to sixteen sites. These companies are Aberdeen Laundry Services, CLEAN, County Textile Services, Fishers, and Micronclean.

Peter Semple, business director for Fishers Laundry Services is clear about the benefits of taking part. “Fishers and Shortridge sites participated in the Open Week for the first time in 2025,” he says. “With an average of 15 visitors per site it proved to be a valuable recruitment tool, and we are definitely taking part in 2026.”

Participating in the open week is straightforward. Simply choose a day or days in the week starting 16th March, and share the information with your local community. This can include schools, job centres, career services, local press and of course on social media. Laundries participating and letting the TSA know will help the association to promote and measure the reach of the week.

The TSA has prepared a media pack featuring useful resources such as an invitation letter, templates for press releases, posters and graphics suitable for email and social media. 

“Laundry Open Week is a brilliant way to show your community that the laundry industry is full of great opportunities,” says Emma Kiviniemi Wilson, Managing Director of TSA. “The response from 2025 was amazing and we’re looking forward to an even better 2026.”

For more information about how to take part and to access the media pack visit tsa-uk.org/laundry-open-week-2026

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

The TSA gets ready for an eventful 2026

A packed schedule of events, training and support services highlight the benefits of membership

The Textile Services Association has announced its first tranche of initiatives and events for the new year, highlighting the full benefits available to members. 2026 will see the TSA continue its focus on sustainability, building and strengthening partnerships within the industry and its partners, and working to ensure the voice of the sector is heard in government as well as in other industries. The Association is also continuing to develop its comprehensive training programmes and support services, aimed at keeping its members at the forefront of best practice.

The TSA’s training programme will build on the courses launched in 2025, with new additions designed to develop the knowledge of engineers. In June, they will introduce the laundry machinery maintenance course, with further courses to be announced as the year progresses.

Many existing courses will be returning, including:

  • Boiler Management,
  • Mental Health First Aider,
  • Laundry Microbiology,
  • and the flagship Textile Services Management course.

“These always book up very quickly,” says Emma Kiviniemi Wilson, managing director of the TSA.  “It shows the demand for bespoke training within the laundry industry.  It’s worth members registering their interest early if they wish to take advantage of these courses.”

As usual the TSA will be holding its popular annual meetings and networking events, which are opportunities for stakeholders in the industry to get together, discuss the big issues and catch up with colleagues. These events kick off with the National Congress, which takes place in Edinburgh on March 17th. This is a strategic event for senior management and business owners and features a range of expert speakers and presentations.

The TSA’s Autumn Conference returns on 13th-14th October.  This is the industry’s main event for managers of all levels. Feedback from attendees to last year’s conference was overwhelmingly positive, and it is a great way to build and strengthen inter-industry relationships. Eduarda Savazoni, Operations Director at phs Besafe, described the benefits of the Conference meetings like this. “It’s the kind of industry where companies and competitors, can all come together and it’s rather amazing,” she said. “It gives us the chance to take a benchmark of where we all are, and you know that you’re not alone.”

Other events for the calendar include a Safety Summit on April 21st and the Sustainability Summit Day on April 22nd, which both take place in Wokingham.  There will also be a programme of regular online membership webinars throughout the year, with the first session focusing on AI.

Beyond events and training the TSA will continue to develop its member support services. These include the Infinite Textiles certification scheme, which provides businesses with the framework to ensure they are responsibly and sustainably handling textiles throughout their life cycle. The association is also enhancing its carbon calculator, the Global Laundry and Rental Emissions (GLARE) platform, which is a free membership tool that allows members to record and quantify their carbon emissions.

The TSA offers other important resources to its members such as:

  • The Wellbeing Hub, which offers free mental health support to laundry employees provided by Via Vita Health,
  • Free employment law, HR and H&S expertise from Worknest,
  • A free credit checking service from First Report,
  • Access to relevant British and international standards through BSI Online.

Alongside this, the TSA helps to build members’ profiles through services such as the Members Directory. Management guidance and advice is available through access to resources such as the Laundry Cost Index and a vast range of technical and consultancy documents on the TSA website and members’ portal.

“We’re committed to expanding the help and support we provide, while working to ensure the voice of the industry is heard by the government and other stakeholders.” Says Emma.

To find out more about the TSA’s work and membership opportunities, visit the association’s website at tsa-uk.org. A short video about what people working in the laundry industry like about it can be watched here https://www.youtube.com/watch?v=ZX8mFvBOuJM

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

Update from the TSA

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TSA and EcoVerify partner to strengthen sustainability support for members

TSA’s partnership with EcoVerify helps its members get EcoVadis accreditation to future proof their business and improve on sustainability goals

Increasingly companies, in particular from the hospitality and healthcare sectors, are looking for sustainability credentials from their commercial laundry service providers. One of the highly sought third party accreditation organisations is EcoVadis, a globally recognised sustainability rating platform. Receiving an EcoVadis rating can be a complex business and now TSA has teamed up with EcoVerify, one of the approved UK training providers of EcoVadis, to offer its members help in achieving this important accreditation.

Steve Bland is head of EcoVerify and he explains the relationship. “We are here to offer specialist help in achieving an EcoVadis rating,” he says. “Our normal practice is to manage the whole process, developing relationships with our clients and taking the lead on the questionnaires. However, the TSA wanted to provide a more supportive and comprehensive approach for their members. So we help members with the process, offering advice, with the option for them to manage the questionnaire submission.”

Steve says this is a refreshing approach to the accreditation. “I was really impressed by the TSA’s attitude. This way it can make a real difference within a member’s business, as they are fully involved in the process, and not be just a tick box exercise, so that’s really positive.” 

For TSA’s managing director Emma Kiviniemi Wilson, EcoVadis is becoming more important for TSA members. “On the one hand, it’s an important resource that can help a business build a sustainability strategy and show evidence of their sustainability progress,” she says. “At the same time, more and more of our members’ customers are specifically asking about EcoVadis ratings.

“The support package with EcoVerify includes a help desk service as well as top tips webinars. It is designed to help commercial laundries of all sizes, from independents to multinationals.”  

One TSA member that has already worked with EcoVerify is Clean. Chris Bell is Clean’s director of safety and sustainability. “Achieving a silver EcoVadis rating places us in the top 15% of companies globally,” he says.  “EcoVerify’s expertise in sustainability benchmarking and guidance on EcoVadis requirements helped us align our policies, processes, and reporting with best practices. Through their support, we strengthened our approach to responsible procurement, environmental management, and social governance—ensuring Clean not only met but exceeded the standards required for Silver status.”

County Linen has also achieved a silver EcoVadis rating. “I’m happy to talk to other members and to pass on our experiences,” says Karl Bueggeln, the company’s finance director. “As with everything they do, the TSA has put their heart into this initiative with EcoVerify to help members achieve an EcoVadis rating.  I think most members will want to jump on board. I’m really glad that we did it internally – our staff know our business and that helped us achieve our rating. I think with the TSA’s and EcoVerify’s support, we could achieve an even higher score going forward.”

Steve Bland says partnering with the TSA has been his first foray into the commercial laundry industry. He admires the TSA’s approach of encouraging its members to collaborate with EcoVerify and believes the long-term benefits to this are mutual. “While we do love handling EcoVadis questionnaires for companies, I think it’s also rewarding to work this way,” he says.

To find out more about TSA’s partnership with EcoVerify, email tsa@tsa-uk.org.

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

TSA aims to support the laundry industry in adopting AI

New webinar will explain the opportunities and look at the potential offered by government AI training programme

The Textile Services Association (TSA) has announced an educational webinar looking at the opportunities offered by generative AI systems. It will also consider how the laundry industry can benefit from a new government funded training programme, aimed at non-technical staff, on how to use AI technology.

The TSA webinar takes place on the 10th February 2026. Its agenda includes a look at how AI delivers returns on investment, along with a practical adoption playbook and live demos. It will also give a more detailed exploration of the training and funding available in the government course, which is delivered by AICore, an AI skills partner for the Department for Education. Two of AICore’s directors, Haron Shams and Christian Kerr, are leading the TSA hosted webinar.

“This webinar will show TSA members exactly where AI can create ROI, with demos and tailored user-cases so attendees leave with actions they can apply immediately,” says Christian Kerr. “As an AI skills partner for the Department for Education, AiCore turns AI from ‘interesting’ into day-to-day impact through practical, role-specific training that helps teams save time, improve quality, and work more efficiently.”

“We are delighted to be able offer this AI training webinar,” says Emma Kiviniemi Wilson, the TSA’s managing director. “We hope it will provide our members with the information they need to allow them to use tools such as ChatGPT and Copilot safely, confidently, and productively within their businesses.”

David Pool, data and AI development director at QA, gave a talk on AI at the TSA’s 2025 Autumn conference. Although the conference marked his first foray into the world of commercial laundries, he recognised the vast untapped potential AI could have within the sector.  “The laundry industry is in a great position to benefit from AI,” he says. “Laundries produce a lot of data through their day to day activities, and if they are able to present it to AI models in the right way, they will be able to get real insights that will allow them to work more effectively and efficiently.”

The webinar will also explain the intentions behind the government’s new Level 3 GenAI/Digital Support Technician training programme and how to make use of it. This is a 13 month course which aims to give non-technical staff the knowledge they need to use common AI systems such as ChatGPT and Copilot securely and productively, allowing them to become champions of generative AI technology within their organisations.

Students on the government course will be expected to commit to three hours of training a week working with consultants and a range of experts on the subject, as well as completing the online portfolio.

By providing the webinar in February, the TSA hopes to offer its members two key angles. The first is a chance to get closer to the topic of AI in a broader sense, the second is to help them understand more about the government’s course and why it might be useful to them.

TSA member companies large enough to pay the Apprenticeship Levy can use this to fully fund the training of any staff members wishing to take the government course. This will help to upskill employees with the knowledge needed to ensure AI can be adopted responsibly and effectively, while ensuring the levy contributions are used before they expire. The course costs £650 per person for smaller companies that do not pay the levy (those with an annual payroll of less than £3 million).

“Although it’s a vast topic and new territory for us all, AI could offer a great opportunity to improve efficiency across the industry,” says Emma. “We believe the government course could be relevant to all our members, no matter the size. That said, larger companies should definitely not overlook the fact that they can make full use of the Apprenticeship Levy to fund this training.”

TSA members interested in attending the webinar can access it here: TSA AI Webinar | Meeting-Join | Microsoft Teams.

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

Laundry Cost Index: 2025/2026 FYQ3

TSA unveils programme for 2026 National Congress

 Inspirational, informative and engaging: TSA’s National Congress 2026

Textile Services Association unveils programme for 2026 Congress on March 17th

The TSA has unveiled its programme for the 2026 National Congress, which takes place on 17th March at the iconic W Edinburgh hotel. The event combines insightful speaker presentations and updates with the opportunity to network with colleagues from the industry. Places are limited and are by invitation only – for more information contact the TSA.

A fascinatingly diverse range of speakers includes Leon Thompson, executive director of UKHospitality Scotland, who will give a presentation on the country’s hospitality sector. The first keynote speaker of the day is crossbench peer Baroness Ruth Hunt, the renowned lobbyist and campaigner, whose theme will be ‘changing the status quo’. Next David Stevens, CEO of the TSA, will update Congress on the Association’s key initiatives and plans for 2026.

Joe Ricci, the CEO and chair of the TRSA, the TSA’s USA equivalent, will look to the future, using comment from forty US CEOs to predict the next ten years. The morning session ends with Richard Beech, investment manager from Charles Stanley, who will offer Congress a global economic update.

After lunch, hospitality is the focus again when Ryan Bains, senior account manager, Industry Partners – STR, talks about the sector and looks at its predicted numbers for 2026.  Delegates can expect feathers to rustle when Michael Harre, group CSO Kannegiesser, and Jesper Jensen, CEO Jensen-Group, head the panel discussion: ‘power play, laundry leaders meet machinery innovators.’

Nicky Campbell, one of the UK’s most popular journalists and broadcasters, will give the afternoon’s keynote address. He’s worked in all aspects of broadcasting – from presenting Top of the Pops to interviewing every Prime Minister since Margaret Thatcher – so he’s sure to have some interesting tales to tell! Emma Kiviniemi Wilson, the TSA’s managing director, will then close proceedings before the evening’s entertainment.

Networking is always a big draw for delegates. Before the 2026 Congress begins proper, there’s an informal reception in W lounge at 8pm on Monday 16th March. The Congress kicks off with a registration and networking event from 9.45-10.15am, in The Studio, and there are breaks throughout the day. In the evening there is the Industry Dinner, preceded by drinks, in the Sushi Samba restaurant.

W Edinburgh is a luxury hotel right in the heart of the city. It offers beautiful rooms, an exciting cuisine scene, and a rooftop terrace with the finest 360-degree views of Edinburgh and beyond.

“We know how busy our members are, so we’ve kept the Congress to a one-day format,” says David Stevens, CEO of the TSA. “Since the event is ‘invitation only’, we know that over 70% of the audience will be laundries, with all major companies well represented at director level. The objective is to make the event inspirational and informative, but critically to also give time for networking and catching up with colleagues.”

To confirm a place, contact the TSA.

If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600