Laundry Efficiency win prestigious Queens Award for Sustainable Development

29 April 2021

Since 2016, Laundry Efficiency have been on a mission to make the textile care industry greener and more sustainable. Their progressive business model of encouraging the industry to reduce excessive waste, pollution and misuse of natural resources is recognised with the United Kingdom’s highest official British business award.

The company is one of only 205 organisations nationally recognised with a prestigious Queen’s Award for Enterprise. They will carry the honour of using the acclaimed Royal Warrant for the next five years. 

The highly coveted award is for their outstanding achievement in tackling important environmental issues within the laundry supply chain to make the world a better place.

Graham Oakley, the Commercial Director of Laundry Efficiency reflects ‘From day one, my aim has been to make the world a greener place. I am delighted that our consultancy services and greenwashing system is helping the textile care industry make critical environmental changes in affordable ways. Winning a Queens Award is testament to the transformation and high eco standards we get our customers to reach’.

The Queens Award for Sustainable Development is not the only award Laundry Efficiency has won. In 2020, they won Keele University’s Breaking the Mould Award for developing a new software system that gives Laundry Efficiency customers real time data to reduce their carbon footprint.

In addition to this, they won the Staffordshire Chamber of Commerce Sustainability and Environment award (2020), the FSB’s Green Business of the Year Award (2020, 2019, 2018) and LADA’s Green Impact Award (2018). All awards have been given in response to balancing economic, environmental and societal concerns within industry practice. 

However, despite the awards, Laundry Efficiency has vowed to continue pushing forward the idea of a greener, cleaner and more sustainable supply chain for the textile industry. They believe it is critically important that commercial laundries adopt new practices to remain relevant in addition to servicing their customers’ high standards. It’s no longer enough to offer whiter than white linen. Post-pandemic, linen now has to be white, clean and bacteria-free. 

The suite of products and consultancy services that Laundry Efficiency offer can give their customers clean, bacteria-free whiter than white linen. How? 

Firstly, their ‘NASA’ developed Ozone technology is an advanced product that kills bacteria, halves wash time, reduces plastic waste and decreases the level of harmful surfactants in drainage water. 

Secondly, their new Wash & Protect chemicals address the challenge of maintaining sanitised cleanliness as textiles remain bacteria-free for up to three months after washing – a claim verified by independent ISO22196:2011 testing. 

Finally, Laundry Efficiency takes a consultative approach, advising and creating best-fit systems for commercial laundries of all shapes and sizes. They will even train users up to healthcare standards and provide certification for laundry operators who continuously achieve best practice. 

Forward-thinking and environmentally aware commercial launders can rely on Laundry Efficiency to provide a complete ‘green washing’ system. A system that saves money, time, resources and provides credibility in respect to their eco responsibilities. 

Recent social trends indicate a new ‘war on waste’ is burgeoning, suggesting the general public could very likely reject a hotel, gym, spa or restaurant because of perceived waste creation and consumption. Therefore as the textile care market innovates after a challenging year, Laundry Efficiency has award-winning products that give laundry owners a springboard for a brighter future. 

For more information, please visit their website here

TSA launches scheme for recycling textiles used in the hospitality industry

30 million textile pieces wasted each year: “The time is right for innovative solutions,” says TSA CEO.

The Textile Services Association (TSA) is calling for the hospitality, catering and healthcare industries to work with them in order to improve the recycling of textiles. Every year over 30 million textile items, including sheets, duvet covers, pillow cases and towels, are thrown away. This equates to over 2000 tonnes. The majority of these will end up in landfill or incinerated.  Meanwhile the cloth that actually does get reused often only gets one additional use cycle, as rags in sites such as garages, before also being disposed of.

Textile waste from the hospitality industry is ideal for recycling, as it is predominantly made of natural fibres, and white. The TSA has set up a project to research potential recycling solutions for the industry. It has teamed up with Swedish company Södra, which has pioneered a method that takes textile and re-engineers it into a pulp that can be used to spin cotton fibre yarns. A test shipment was recently sent to them to determine how suitable it will be for use in the UK.

Members of the TSA are well positioned to facilitate the recycling of textiles. Over 90% of hotels in the UK are serviced by TSA members, which will enable them to easily handle the logistics of the proposed recycling scheme. “We want to be part of the solution,” says David Stevens, CEO of the TSA. “So far our members have been very enthusiastic about the potential for them to help industries reducing waste and improving sustainability.”

The TSA is also in talks with UK Hospitality about the possibility of including staff uniforms in the scheme, which account for an additional four million items annually. Recycling uniforms is more complex as they often use a mix of different materials and accessories that require separation first. Going forward, designing uniforms for recycling is one of the solutions being discussed.

“We are delighted to be working with the TSA on their recycling project and it compliments perfectly our current campaign of Net Zero Carbon by 2030,” says Kate Nicholls OBE, Chief Executive of UK Hospitality.

Stevens adds, “It’s a win-win for the environment as landfill use and incineration is reduced alongside less need for new cotton. It’s estimated that 20,000 litres of water are required for every kilo of cotton grown, not forgetting the risks of fertiliser run-off.  Anything that reduces the impact this crop has must be good.”

With more companies and business sectors looking for innovative ways to reduce their environmental impact David Stevens feels the time is right to consider bold and innovative solutions to the larger issues they face. “We welcome all the feedback we’re getting and call on more stakeholders to come forward to discuss the individual needs of their businesses in order to make this scheme a success,” he says. 

If you wish to discuss the above or if you would like any further information, please do not hesitate to contact us on 020 3151 5600 or at

CLEAN are proud to announce ISO 9001:2015 Certification for quality management

21 April 2021

CLEAN are delighted to have been awarded ISO 9001:2015 certification, an internationally recognised standard that ensures the rental and launder of garments, dust mats and any sundry items meet the needs of customers through an effective quality management system. The quality management system previously used at the Cheltenham workwear laundry site proved to be robust and consistent.  The next logical step was to formalise the standard and achieve a certification recognised by all its customer base, particularly those customers involved in the food manufacturing sector.

A Continuous Improvement Culture

CLEAN’s decision to work towards ISO 9001:2015 accreditation demonstrates its commitment to continually improving products and services.  To become ISO 9001:2015 compliant, the Workwear division based at CLEAN’s Cheltenham laundry site, underwent an extensive audit that included further development of its quality management system, a management system documentation review, pre-audit, initial assessment, and clearance of any non-conformances. The certification has provided CLEAN with greater visibility of their unique garment track and trace system and a progressive, robust framework for document control, root cause analysis and corrective action to ensure ongoing continual improvement.

Relentless Focus on Excellence

BSI Assurance Mark ISO 9001: 2015 is one of the most rigorous and well-regarded standards in the world.  The team at CLEAN were audited by BSI and were presented with their certificate in March 2021.

Gaining ISO 9001:2015 reinforces CLEAN’s relentless focus on providing consistent, industry-leading laundry services, measured against global benchmarks of excellence.

CLEAN’s Chief Executive Officer, Kevin Godley says:

“Achieving ISO 9001:2015 certification is fantastic news and means our customers have complete assurance our workwear rental and laundry services operate to the highest quality standard. We always strive for continuous improvement and this certification sees us take another step on our journey.”

He added:

“I am extremely proud of our team for their achievement. It provides further proof of CLEAN’s commitment to ensuring quality and providing the best possible service to our customers. We are dedicated to constant improvement and development. Achieving and maintaining an ISO 9001:2015 accreditation ensures we have the processes and systems in place for this and allows us to continuously measure and improve our performance within the ISO 9001 regulatory framework.”

CLEAN’s ISO 9001:2015 Certificate/Licence number is FS 736965 verifiable by visiting the inclusion in the Certificate Client Directory on the BSI website, click here to view the listing.

For more information about CLEAN, please visit or follow on Twitter @cleanlinenltd.

Why Textiles Win in the Long Run

Sustainability performance of table linen as compared to disposables


This new report was developed by the Swedish Textile Service Association in partnership with the TSA and other NA’s including the European Textile Services Association (ETSA), the Belgian Association for Textile Care (FBT), and TRSA USA. The report examines published literature on hygienic and sustainability performance of reusable textile-based table linens and the single-use disposable table covering used in the service industry (largely hotels and restaurants). 



Summary from Report

The report examines the performance of two alternative types of table linen used in hotels and restaurants: textiles (product-as-service through professional textile services) and disposable paper products.

The investigation focuses on hygienic standards in cleaned and ironed linen, as well as the environmental performance and economic contribution to the society/creation of jobs, as these represent a social, ecologic and economic dimension which are the three pillars of sustainability. The report has an emphasis on four countries: UK, Belgium, Sweden and the US.

The present study shows that:

  • The hygiene performance of textile table linen is equal to disposable table linen. Consumers do not see textiles as a relevant path for contamination from COVID-19.
  • Using updated methods in the use of energy and water in washing of laundry decreases the climate impact from the use of textiles to only half of the impact generated by disposables.
  • Different from the linear business model of disposables, the circular business model is applied when textile table linen passes through a large number of washing cycles, jobs are created on a local scale. Each job created in textile service industry creates another 0.25 indirect and induced jobs.

To read and download the full report, please click on the following button: 

If you have any queries or would like any further information, please do not hesitate to get in touch with us.

T: +44 (0)20 3151 5600

Laundry Cost Index: 2020/2021 FYQ4

Laundry Cost Index

Please see our latest published Laundry Cost Index for 2020/2021 FYQ4 below. FYQ4 constitutes data for January, February and March 2021 months as per the latest release of quarterly energy prices by BEIS (Department of Business, Energy and Industrial Strategy).

Additionally, please note the same as for the last cost index (2020/2021 FYQ3), previously used indexes for Textiles and Other Transport have been discontinued and replaced with new indexes due to recent methodology changes by the Office for National Statistics.

If you have any queries or would like any further information, please do not hesitate to get in touch with us.

T: +44 (0)20 3151 5600