Hygienically Clean: TSA and UKHospitality Campaign to Help Hospitality Re-Open Safely

Research shows laundering kills Covid-19 – but effective soiled/clean segregation is essential

As the hospitality industry comes to terms with the latest advice on hygiene and Covid-19, the TSA (Textile Service Association) has updated its Hygienically Clean Linen campaign.  The TSA represents commercial laundries serving hospitality and the campaign is being run in association with UKHospitality.  The two associations have established joint guidelines designed to help hotels, restaurants and other sites that use a laundry service, or have an onsite laundry, to understand the latest advice and regulations.

The campaign also includes marketing materials that will help operators allay any concerns that their guests and customers may have concerning the hygiene of textiles such as bed linen and towels.

A key addition to the campaign resources is related to research undertaken by De Montfort University (DMU), and supported by TSA, which looked into Covid-19’s survival rates on textiles and how the laundry process affected them.  It found that Covid-19 can survive on cotton for up to 12 hours and on polyester for up to 72 hours.  The good news is that Covid-19 is killed in all washing processes above 40°C with agitation and detergent.  However, a key consideration has to be cross contamination – it’s essential that dirty and clean linens are segregated effectively, to avoid any possible infection transfer.

“TSA safety guidelines manage cross-contamination, and all commercial laundries will segregate soiled and clean linen,” says David Stevens, CEO of the TSA.  “If you are operating an onsite laundry it is essential to set up segregation and cross-contamination procedures.

“Soiled to clean contamination is the highest risk area – it’s where critical control points are vital.”

Key to the successful reopening of the hospitality sector is making customers feel safe and secure.  That’s why the Hygienically Clean campaign includes the Rest Assured Scheme, which includes marketing material that TSA laundries can give to hospitality operators to display, verifying that their linens and towels have been hygienically processed..  There are different versions of the literature for different sectors, such as hotels, restaurants and leisure facilities.

“We want to help the hospitality industry re-open and understand some guests may have been worried about the hygiene of the bedroom linens and towelling,” says Stevens.  “The Hygienically Clean campaign underlines and explains the research and the procedures we have implemented.  In simple terms, the key message to consumers is, “It’s safe to go and enjoy the hospitality services we have all missed for so long.  You can sleep well!”

The Hygienically Clean guidance and documents are available to download from the Covid Resources section.  For marketing materials, hospitality operators should talk to their laundry service supplier. If you have any queries, please do not hesitate to get in touch with us either via email or phone: 

E tsa@tsa-uk.org

T +44 (0) 20 3151 5600

Women in the Industry – Launch New Initiative

Success Stories

 

Our working group Women in the Industry is leading the way for our Diversity and Inclusion topic, we had a brilliant working group meeting at the end of April where we discussed how the TSA can improve to ensure we are more inclusive and also how we can help increase female attendance at our events and training courses. It was brilliant to receive constructive feedback and great to see the passion for change. 

One of TSA’s first action points and as part of Women in the Industry’s initiative we would like to share and highlight success stories of our laundry employees. The working group has been brilliant and have already shared some entries with us. Therefore, please see our first two fantastic entries below:

Stella Yates
Group Product Manager, Cleanroom Textiles
Micronclean Ltd

Stella joined the business in 2013 as a Support Business Development Manager, being new to field sales following a career in the travel industry. She was part of a newly formed Cleanroom Solutions Team in January 2014, where following on from the purchase of Guardline, Micronclean segregated the sales team into two categories; Cleanroom and Technical. She soon became one of the top Sales BDM’s in the business and was promoted to UK Cleanroom Sales Manager after a secondment period in January 2018. Stella managed the team through a high period of growth in the textile and consumable sales of the UK and was then appointed her new role in January 2021. This exciting new role to the business will see Stella in a more strategic role, using her knowledge of the cleanroom textile industry to promote new products and help deliver the company’s strategy. This is a tremendous acceleration of a career from entry level field sales to senior management in less than eight years. Micronclean have also sponsored Stella to complete her MBA with Lincoln University which she will do in 2023.

Stella

Mandy Smith
Contract Manager/Project Manager
SynergyLMS

Mandy joined the business in 1987 working in the laundry in the calendar section – from there she volunteered to cover part time in the office as holiday cover to gain experience so that when the opportunity arose for a full time position, she would have the skills for the job. Her commitment and desire to learn impressed laundry management and Mandy soon was given the opportunity for a full-time role as Office Admin. Mandy’s desire to learn and move upward in the organisation was apparent to many.  Mandy was promoted into a Senior Contract Manager looking after all aspects of operation and customer service for a number of large accounts. Mandy was the first female Contract Manager for Synergy. Mandy continues to learn and develop her skills even after 30 years in the company – Mandy although a skilled Project Manager in her own right is now formalizing this by completing a Prince2 Project Management Course, sponsored by the company. Please note Mandy had 3 children, husband and home to run as well during the 30 years working at Synergy. Mandy is both respected by her customers and her colleagues – a professional lady that has a passion to succeed.

Mandy

How to send your entries

With help of the group we have created a template in order for you all to send us your entries. It may be recognising a ‘Rising Star’, a long service award, a significant retirement or a member of the team who has contributed outside work with a local charity, whatever the story we want to hear from you and tell the industry about some of the amazing people we have in it. 

Please note all genders can of course be entered but as this is part of the Women in the Industry initiative we do encourage you to enter your successful female colleagues in particular. 

If you have any queries or would like any further information, please do not hesitate to get in touch with us.

T: +44 (0)20 3151 5600
E: tsa@tsa-uk.org

Why Textiles Win in the Long Run

Sustainability performance of table linen as compared to disposables

 

This new report was developed by the Swedish Textile Service Association in partnership with the TSA and other NA’s including the European Textile Services Association (ETSA), the Belgian Association for Textile Care (FBT), and TRSA USA. The report examines published literature on hygienic and sustainability performance of reusable textile-based table linens and the single-use disposable table covering used in the service industry (largely hotels and restaurants). 

 

 

Summary from Report

The report examines the performance of two alternative types of table linen used in hotels and restaurants: textiles (product-as-service through professional textile services) and disposable paper products.

The investigation focuses on hygienic standards in cleaned and ironed linen, as well as the environmental performance and economic contribution to the society/creation of jobs, as these represent a social, ecologic and economic dimension which are the three pillars of sustainability. The report has an emphasis on four countries: UK, Belgium, Sweden and the US.

The present study shows that:

  • The hygiene performance of textile table linen is equal to disposable table linen. Consumers do not see textiles as a relevant path for contamination from COVID-19.
  • Using updated methods in the use of energy and water in washing of laundry decreases the climate impact from the use of textiles to only half of the impact generated by disposables.
  • Different from the linear business model of disposables, the circular business model is applied when textile table linen passes through a large number of washing cycles, jobs are created on a local scale. Each job created in textile service industry creates another 0.25 indirect and induced jobs.

To read and download the full report, please click on the following button: 

If you have any queries or would like any further information, please do not hesitate to get in touch with us.

T: +44 (0)20 3151 5600
E: tsa@tsa-uk.org

Laundry Cost Index: 2020/2021 FYQ4

Laundry Cost Index

Please see our latest published Laundry Cost Index for 2020/2021 FYQ4 below. FYQ4 constitutes data for January, February and March 2021 months as per the latest release of quarterly energy prices by BEIS (Department of Business, Energy and Industrial Strategy).

Additionally, please note the same as for the last cost index (2020/2021 FYQ3), previously used indexes for Textiles and Other Transport have been discontinued and replaced with new indexes due to recent methodology changes by the Office for National Statistics.

If you have any queries or would like any further information, please do not hesitate to get in touch with us.

T: +44 (0)20 3151 5600
E: tsa@tsa-uk.org

TSA Knowledge Network Open Day

Please note this news item is restricted for TSA members only. If you are a member already, please click here to log in.

If you are not a member and you would like to find out more about our membership benefits and how to become a member, please click here.

TSA Knowledge Network Open Day

We were delighted to announce the date of TSA’s Knowledge Network Open Day in our January and February TSA CEO updates. 17th March 2021 will be packed full of great topics and panel discussions all through the day. The 2020 KN Open Day was the last in-person event we were able to host before the lockdown. We hope to carry on the same enthusiasm and engagement this year as well. The virtual event provides us with flexible options where we can invite targeted audience for the topic of their interest at specific time slots. We will also have a TSA web landing page where you will see all the details and registration links. We hope to cover topics such as Managing CTWs Safely, Healthcare Processing Standards, Energy Efficiency, Diversity, Apprenticeship etc.

Please share this with your colleagues and teams for whom the topics below may be of interest.

Please note, WebEx has changed their registration form slightly, therefore when you have clicked the registration button below for your chosen session, please ignore the meeting password and click straight on the blue register button as show in the image below. If you have any issues registering, please call Emma on 0754 322 0302.

Day Programme and How to Register:

Time and Topics
Register

9:15am (20 mins)
Opening Session (relevant to all):

• Welcome
• Technical & Projects Updates
• Future projects
• Current projects
Register Here
Time and Topics
Who is it For?
Register

9:45am (60 mins)
Health & Safety:

• Latest Statistics
• CTW Management
• TSA Resources
• Managing Covid-19 related H&S claims
• Q&A Session (TSA Steering Group)

Senior Managers
Transport Managers
Engineer / Managers
Health & Safety Teams
Production Managers
General Managers
Register Here

11:00am (60 mins)
Driving the Healthcare Standards

• Implementing BS EN 14065
• Preparing for certification
• New Opportunities

Quality Managers
Production Managers
General Managers
Business Development Managers
Register Here

12:30pm (40 mins)
Circular Economy – End-of-Life Textiles (Recycling)

• Why do this project?
• TSA Survey results
• Logistics (Circletex?)
• Marketing the key messages

Senior Managers
Quality Managers
Transport Managers
Marketing Managers
Register Here

2:00pm (45 mins)
Energy Efficiency

• Climate Change Targets (Jacobs)
• Grant funding / Carbon Trust
• Energy audits
• Latest technologies

Engineer / Managers
Energy Procurement Teams
Production Managers
General Managers
Register Here

3:00pm (30 mins)
Inclusion and Diversity

• Women in the industry
• Diversity
• Mental Health

HR Directors
Change Managers
Senior Managers
Register Here

3:45pm (45 mins)
Apprenticeship

• Role of TSA’s Trailblazer group
• Online training delivery
• End point assessment

Senior Managers
Training Managers
HR Managers
Register Here

 

As mentioned, please forward this on to your colleagues and teams for whom the topics above may be of interest. Each session is going to be managed separate to one another. You are free to attend all the sessions. However, the day programme is designed for the attendees to be selective.

We look forward to seeing you there.

If you wish to discuss the above or if you would like any further information, please do not hesitate to contact us on 020 3151 5600 or at tsa@tsa-uk.org.

Laundry Cost Index: 2020/2021 FYQ3

Laundry Cost Index

Please see our latest published Laundry Cost Index for 2020/2021 FYQ3 below. FYQ3 constitutes data for October, November and December 2020 months as per the latest release of quarterly energy prices by BEIS (Department of Business, Energy and Industrial Strategy). Additionally, please note the previously used indexes for Textiles and Other Transport have been discontinued and replaced with new indexes due to recent methodology changes by the Office for National Statistics.

If you have any queries or would like any further information, please do not hesitate to get in touch with us.

T: +44 (0)20 3151 5600
E: tsa@tsa-uk.org

GOVERNMENT GREEN LIGHT FOR REUSABLE PPE GOWNS COULD SAVE NHS £1BN+ A YEAR

TSA welcomes DHSC decision after months of lobbying, but warns it’s a ‘slow burner’

 

After months of lobbying by the Textile Services Association (TSA), the Department of Health and Social Care has confirmed that reusable gowns are now part of its official PPE strategy.   The TSA has long argued that reusable gowns make economic sense – they can be laundered and reused up to 75 times and the difference in cost is, as the DHSC itself says, ‘modest’.  At the same time reusable PPE gowns are far better for the environment.  While disposable gowns are creating, each year, an estimated 45 million tonnes of clinical waste that needs to be burnt, reusable ones are the far more sustainable option as they can be recycled at end of life.

“Everyone we spoke to in the cabinet office, civil service and government agreed with our argument, but they didn’t take it anywhere,” says David Stevens, CEO of the TSA.  In early October, the DHSC published its Personal Protective Equipment (PPE) Strategy, in which it mentions reusable PPE on several occasions.  However, as Stevens points out, they didn’t exactly shout it from the hilltops – and the policy of sourcing and using disposables has continued, despite recent media furore about the contracts involved.

Now, however, Stevens has had the policy on reusable PPE gowns confirmed at the highest level.  “A spokesperson from NHSI England acknowledged that we are pushing at an open door – the problem is, there still doesn’t seem to be much progress. On the plus side, the DHSC says it wants to see an increase in reusable gowns and talks about developing a comprehensive business model, with commercial laundries central to delivering the strategy.  It’s also working with the UK textile industry and universities on developing the use of new materials, such as graphene.

Stevens adds, “While the news that the DHSC is so supportive of reusable PPE gowns is very welcome, it comes with a health warning: this is a slow burner and, going by past experience, could take a long time to come to fruition.  That’s why the TSA is going to keep on pushing.” 

The TSA is now having regular calls with the NHS Improvement team to drive the use of reusable PPE gowns further up the agenda.  Currently, as part of the DHSC official PPE strategy, NHS England is piloting the use of reusable gowns with twenty providers, with sixty more waiting to join the pilot, working alongside laundry suppliers to increase the proportion of reusable gowns in the system and reduce waste of single use gowns.

Meanwhile, the TSA has published a short guide on multi-use PPE gowns, detailing how the reusable gowns could be made in the UK (currently most disposable PPE comes from overseas) and cleaned in commercial laundries to ensure they are safe for reuse.  The Guide, ‘The Case for Reusable Gowns… there’s a better way’, explains the difference between disposable and reusable gowns, and gives stark statistics – including the potential saving to the NHS of £1.2bn per year.  The Guide is available to download from here

If you wish to discuss the above or if you would like any further information, please do not hesitate to contact us on  020 3151 5600 or at tsa@tsa-uk.org.

Hospitality Laundries Charge to the Rescue of the NHS and Care Homes

New hygiene certification means UK laundries can help healthcare sector through C-19 crisis

Over thirty hospitality laundries have already signed up to a new certification scheme that will allow them to help the UK’s health and social care system  manage the increasing amount of dirty linens and textiles that is being created by the Covid-19 pandemic.  The demand is expected to rise in the coming weeks considering the Government strategy to move from disposable to reusable PPE gowns.  Meanwhile, the Department of Health and Social Care is looking to use commercial laundries to ensure all adult social care facilities have access to hygienically cleaned and safe linens and textiles.

Textile Services Association (TSA), which represents the UK’s commercial laundries, has developed the scheme in consultation with NHSI (NHS Improvement) and other Government departments.  Called the Interim Healthcare Laundry Certification (IHLC), it gives laundries that normally serve the hospitality sector a fast track to the specialist standards of hygiene required by the NHS, care homes and other medical facilities.

“C-19 has created unprecedented levels of healthcare laundry, which requires specialist processing,” says David Stevens, CEO of the TSA.  “The increase was in the order of half a million PPE gowns every day at the peak of this pandemic.  Plus there are the uniforms, towels, bed linen and patients’ clothes.  To cope with that, the UK needs more specialist laundries.”

Under normal circumstances, laundries that want to service the healthcare sector need to achieve BS EN 14065 certification.  This is the standard that specifies the appropriate approach to managing bio-contamination risks and providing fit-for-purpose textiles with sufficient microbiological quality.  However, the urgent requirement for more laundry capacity, due to C-19, led to the creation of the new, fast track certification.

To achieve the Interim Healthcare Laundry Certification, laundries need to meet the requirements of the Department of Health’s technical memorandum HTM 01-04: Decontamination of Linen for Health and Social Care.  This provides a clear path for commercial laundries to prove they consistently decontaminate healthcare linen and manage related risks to patient safety.  The TSA has published a guidance document, Interim Healthcare Laundry Certification / Response to COVID-19, which gives full details on how laundries can meet these requirements.

“We want to ensure the laundry industry is ready to service the increasing needs of the healthcare sector,” says Stevens.  “We are delighted that so many laundries have already taken up the scheme, and we expect more to follow.”

There will be even more need for this support, with the massive increase in healthcare laundry requirements as the UK switches from disposable PPE gowns to reusable ones.  “It’s something we’ve been campaigning for over the last few months,” says Stevens.  “Reusable gowns are just as safe, they are much cheaper in the long run and they are better for the environment – disposable PPE is creating millions of tonnes of clinical waste.

“We’ve been working with the Cabinet Office and NHSI as they switch supply away from single use to these more robust and sustainable multi use products.  At the same time, we’ve been talking to the DHSC in the first steps towards a long-term partnership with the aim of bringing hygienically safe textile services to all the UK’s healthcare sectors, including adult social care facilities.  We now need to ensure that every healthcare facility in the country can have a certified laundry service.”

The hospitality laundry sector has been crushed by the C-19 lockdown, which saw virtually 100% of its business disappear overnight as hotels, restaurants and sports facilities closed.  “The good news for the UK is that there is plenty of capacity in the commercial laundry industry, so we can cope with the increased demand from the health sector,” says Stevens.  “The new interim certification will ensure these laundries are meeting the strict standards healthcare demands.”

The TSA’s guidance document, Interim Healthcare Laundry Certification / Response to COVID-19, is available to download here.

If you wish to discuss the above or if you would like any further information, please do not hesitate to contact us on  020 3151 5600 or at tsa@tsa-uk.org.